Parent Helpline – Telephone Guidance, Education and Support

Help is just a phone call away for parents or anyone with child rearing questions or concerns. Via the telephone, our parent educators provide client-centered, solution focused support and referral services on a broad range of parenting issues. This service is free and available to residents of British Columbia. Click here for information on the Parent Helpline.

Give us a call at 778.782.3548 or send us an email here for more details.

E-Support – Email Guidance, Education and Support

In response to the needs of the E-Generation, we offer to parents and others the convenience of an e-support service. Via email, our parent educators provide client-centered, solution focused support and referral services on a broad range of parenting issues. Some restrictions apply.
This service is free and available to residents of British Columbia.

Give us a call at 778.782.3548 or send us an email here for more details.

Parenting Workshops and Presentations – Group Guidance, Education and Support

Our parenting workshops are educational, supportive and customized to the needs of participants. They generally run as a series of 4-8 sessions, one session per week for two hours.

In addition to our multiple-session parenting series, we provide single session presentations to community groups on a variety of parenting topics such as infant sleep, bedtime battles, tantrum taming, child temperament, and guidance and discipline. Our series and single session presentations are offered at various community locations, usually in Burnaby and New Westminster, both on a fee-for-service and on a no-charge basis.

Give us a call at 778.782.3548 or send us an email here for more details.

Parent Coaching – Individual Guidance, Education and Support

We provide brief face-to face parent coaching sessions to parents and caregivers of children age birth to twelve years. Coaching sessions typically consist of a question and answer period where a parent may discuss, in a one-to-one meeting with a parenting coach, questions or concerns relating to parenting, child development, family life etc. In situations where the 30 minute time allotment is insufficient we can offer further support via our Helpline or E-Support service.

Click here for answers to frequently asked questions by parents and agencies about our Parent Coaching program. If you are a representative from an early childhood center or family support agency and would like to schedule a parent coaching session for your parent clientele, please call us at 778.782.3548 or send us an email by filling out a contact form here for more details. Some restrictions apply.